Frequently Asked Questions
Find answers to common questions about our services
How do I make a reservation?
You can make a reservation through our website by selecting your desired vehicle, dates, and providing necessary information. You can also contact our customer service for assistance.
What documents do I need to rent a car?
You'll need a valid driver's license, credit card, and proof of insurance. International renters may need additional documentation such as passport and international driving permit.
What is the minimum age to rent?
The minimum age to rent is 21 years old. Drivers under 25 may incur a young driver surcharge. Some luxury vehicles may require drivers to be 25 or older.
Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation through your account or by contacting customer service. Cancellation fees may apply depending on how close to the pickup date you cancel.
Do you offer airport pickup?
Yes, we offer airport pickup services at major airports. Look for our shuttle service or meet-and-greet options when booking.
What is your fuel policy?
Vehicles must be returned with the same fuel level as at pickup. We offer a pre-purchase fuel option if you prefer not to refuel before return.